Australian Competition & Consumer Commission COVID-19 Information for Business

The ACCC has an excellent webpage with information on the rights and obligations of business in response to events caused by COVID-19.

Many businesses need guidance on managing cancellations, delays, suspensions and disputes.

The main points businesses need to take care of:

  • Not to mislead customers.
  • Not to act unconscionably.
  • Not to rely on unfair terms in contracts.
The webpage has detailed information on the cancellation of functions and events; supply and pricing issues; information for franchises; and country of origin labelling.